We aim to offer you first-rate healthcare in a safe setting. Should you have a complaint, however, we sincerely hope you will openly discuss your complaint with one of us. If this is not feasible, you can turn to the Complaints Policy Foundation: Stichting Klachtenregeling Huisartsenzorg Zuid Nederland, Postbus 8018, 5601 KA Eindhoven, Tel 040-21 22 780,